Shipping policy

Shipping and Delivery Policy

Last Updated: August 21, 2023

Thank you for choosing Rayhaan Perfumes. We are committed to providing you with a seamless shopping experience, including efficient shipping and timely delivery of your orders. Please review our shipping and delivery policy below:

1. Shipping Timeframe: We offer shipping through our trusted partner, EVRI, with an estimated delivery time of 3 to 5 business days. Please note that this timeframe is an estimate and may vary based on factors such as your location, order volume, and unforeseen circumstances.

2. Order Processing: Once your order is placed and payment is confirmed, our team will process and prepare your order for shipment. Orders received before [time] will generally be processed on the same day, while orders received after [time] will be processed on the following business day.

3. Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track the progress of your delivery.

4. Tracking Your Order: To track your order, use the provided tracking number and visit the EVRI website or app. You can monitor the real-time status of your shipment and get an accurate estimate of when it will be delivered.

5. Shipping Fees: Shipping fees are calculated based on your location and the weight of your order. The shipping cost will be displayed during the checkout process before you finalize your purchase.

6. Delivery Attempts: EVRI will make multiple delivery attempts to ensure the successful delivery of your order. If you are not available to receive the package, you may be able to reschedule the delivery or pick up the package from a local EVRI facility, as per their policies.

7. Address Accuracy: Please ensure that you provide accurate and complete shipping information during checkout. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

8. Delayed or Missing Shipments: In the rare event that your order is significantly delayed or goes missing during transit, please contact us at rayhaanperfumes@gmail.com. We will work with EVRI to resolve the issue and provide you with a suitable solution.

9. International Shipping: Currently, we only offer shipping within [list of countries where you offer shipping]. We do not provide international shipping at this time.

10. Contact Us: If you have any questions or concerns about our shipping and delivery policy, or if you encounter any issues with your order, please contact us at rayhaanperfumes@gmail.com.

By placing an order with us, you acknowledge and agree to the terms outlined in this shipping and delivery policy. Please feel free to review this policy whenever necessary, as it may be subject to updates.